RESUME
Professional
info
To obtain a full-time position where I can use my four and a half years of experience of technical knowledge to assist with business functions.
Work
experience
PC TECHNICIAN, Primary Health Services Center
March 2015 - Present
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Installs, configures, test, maintains, monitors, and troubleshoots end-user workstation, LAN/WAN links, printer and scanners, and etc.
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Develops organizational units in Active Directory (AD) and managed user security with group policies.
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Generates and maintains technical documentation and policies.
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Provides server support including monitoring event viewer, stopping and starting of network services.
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Created and updated software images for laptops, desktops, and thin clients.
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Built new website for the company. Conserved the company thousands of dollars.
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Developed new Ipad portal stations in the main clinic for new patients to register for online medical record access.
Assistant IT Direct, Holmes Auto Group
May 2013 - March 2015
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Designed, implemented, and maintained computers, network infrastructure, software, diagnostic equipment, digital media and signage for a multi-franchise company including Honda, Mercedes-Benz, Volvo, Jaguar, Land Rover and Sprinter.
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Built and supported the new Honda Service Area and Free wireless internet/PC Area.
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Liable for purchasing all office, printing, and IT supplies for the company. Negotiated contracts with vendors to decrease company spending on supplies.
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Liaison for dealerships to car manufacturers technology.
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Trained other employees on how to use software and PCs.
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Awarded Most Valuable Employee award for the 2015 year.
Director of Communications, Gateway Church
Aug 2011 - May 2013
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Designed graphics, website, and all forms of media advertisement.
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Oversaw all social media, websites, and podcast.
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Organized youth vacations and mission trips.
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Filmed video announcements.
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Supervised and trained a team for Sunday morning media.
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Setup AV equipment for services
Platforms
Windows 7/8/8.1/10
Mac OS
Windows Server 2012 R2
IOS
Android
Networking
LAN / WAN Administration
VPN
Sonicwall
Cisco
Routers, Switches, AP
VOIP
Skills
Microsoft Office Products
Photoshop
Illustrator
Premiere Pro
Wordpress
Symantec Backup Exe
Public Speaking
User Training/Support
Need a copy? Download below!
Education
Oral Roberts University
Bachelors of Science, Management Information Systems
Grambling State University Aug. 2018 - Current
Masters of Public Administration
Anticipated Graduation Date - May 2021
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